Our Offerings
Our specialized team of Downsizers and auction professionals provides a full range of services designed to make your transition seamless. At the heart of what we do is our proprietary method: PLAN. SORT. PACK. SETTLE. This proven approach helps guide clients step by step from one space to another with care, efficiency, and confidence. Whether you choose to work with us through our entire suite of services or simply need support with a specific part of the process, we are here to help. Our goal is to ease life’s important transitions, ensuring every detail is managed with professionalism, compassion, and respect.
Complimentary Consultation
Our complimentary consultation is designed to give you all the information you need to feel confident about your next steps. During this one-hour session, we’ll walk through your home together, discuss your goals and priorities, and answer any questions you may have. Afterward, we’ll provide you with a customized Scope of Work and Estimate so you’ll have a clear picture of the process, timeline, and investment.
Move Plan and Timeline
Every project begins with a customized Move Plan and Timeline, or a detailed schedule, designed to guide you step by step through the process. We understand that moves can be fluid. Community completion dates, health challenges, and closing timelines can shift, and we remain as flexible as possible. By working as a team with clients, Powers of Attorney, Executors, senior communities, Realtors, and other resources, we adapt as needed while keeping your project on track.
Space Planning
We create a customized digital floor plan of your new home, showing exactly how your furniture will fit. Together, we’ll explore the best use of surface areas and storage, while also considering the overall design and flow of your space. Our goal is to help you feel confident that everything you love will have its place in your new home.
Sorting with Color-Code Labeling
We work side by side with our clients to simplify the decision-making process. Together, we carefully determine which belongings will fit and feel right in their new home. We use a color-coding system that adds both efficiency and a clear visual guide, helping clients stay confident and organized every step of the way.
Decluttering for Home Listings
We partner with you and your Listing Agent to identify the areas of your home that will benefit most from decluttering. By streamlining and highlighting your space, we ensure your home looks its best, making it more inviting to buyers and increasing its market appeal.
Downsizing Specific Spaces
If there are certain areas of your home that feel overwhelming, like a basement, attic, garage, or storage room, we’re here to help. Using our proven downsizing methods, we’ll guide you step by step to simplify, organize, and create a space that feels manageable and refreshed.
Packing
Whether you’re preparing for a local move, an out-of-state relocation, or placing items into storage, our team provides expert packing services to keep your belongings safe and organized. We use professional techniques and materials to ensure everything is protected, giving you peace of mind during your transition.
Unpacking and Settling
After your move, our goal is to make your new house feel like home, quickly and comfortably. From finding the perfect place for each of your belongings to removing the very last box, we ensure your space feels settled and lived-in within just a few days.
Art Hanging
Within days of your move, our team will professionally hang your artwork, mirrors, and wall décor so your space feels complete. We bring both the technical expertise and a designer’s eye, whether it’s a gallery wall, a curated collage, or a single statement piece, ensuring every item is placed securely and beautifully.
Project Management
Our dedicated Project Managers oversee your move or estate project from start to finish. They serve as your main point of contact, guiding you through each step with clear communication and thoughtful coordination. From managing schedules and vendors to working closely with senior communities and keeping budgets on track, our team ensures your project runs smoothly and stress-free.
Supply Management
Our Supply Manager and team ensure you always have the right materials on hand throughout your project. We handle all supply ordering and management for you. We deliver supplies directly to your home when you need them, and remove them once the work is complete. As often as possible, we use reusable supplies to support sustainability and reduce waste.
Online Auction Prep and Services
Our experienced auction team manages every detail to prepare your items for sale. We research, lot, catalog, and photograph each piece to ensure it’s showcased, attracting the right buyers and maximizing value.
Through our very own auction house, The Consignors, based in Chapel Hill, we bring your items to a global audience. With the ability to ship worldwide, we make it simple for your treasures to find their next home.
Estate Liquidation
Our goal with estate liquidation is to begin by identifying any items that will be distributed to beneficiaries, working closely with the Executor to manage this process with care and clarity. From there, we create a comprehensive plan for liquidating the home, determining what has resale value, what can be donated, and what should be discarded, shredded, or ecycled.
For estates with items of exceptional value, we coordinate with global auction houses, specialty consignors, and, when appropriate, museums for pieces of historical or cultural significance.
3rd Party Mover Management
As part of our process, we schedule, coordinate, and oversee our trusted third-party movers to ensure a smooth and efficient move day. Our team is there to manage resources, handle the unexpected, and keep everything on track. For clients who cannot be present, we act as their stand-in and manage the entire day from start to finish. For those who prefer to be involved, we take on the responsibility of execution so they can focus on the big picture and getting settled into their new space
In-House Moving Services
Our in-house moving team specializes in smaller-scale moves, such as transitions to Assisted Living, Skilled Nursing, or Memory Care. Our team is specifically trained to work with our older adult clients ensuring patience, care of their items and communication. We also handle home clear-outs after larger moves, making sure every detail is taken care of. Whether it’s delivering items to auction, consignment, or shipping them to loved ones.
Home Clear Out
When it’s time to fully clear a home, our team sorts all remaining items with care. We identify what has resale potential, what can be donated, and what should be discarded. From there, we coordinate every step, whether it’s scheduling pick-ups with our in-house movers, arranging donations, or working with junk haulers and other specialized vendors, Our goal is to make sure every drawer, cabinet, closet, and exterior space is completely cleared and ready to turn over to the Realtor or the family.
Donation Prep and Coordination
We partner with non-profits across the Triangle and have negotiated complimentary pick-ups to make giving easier. Our team carefully identifies and prepares items that can be repurposed, often thousands within a single home, so they can benefit others who may not have access to new goods.
We coordinate directly with vetted 501(c)(3) partners, handling all scheduling and logistics, even when multiple truckloads are required. In many cases, your donations may also qualify for a tax deduction, adding extra value to the process of giving back.
Discard Prep and Coordination
We partner with Junkluggers of the Triangle to responsibly remove items that need to be discarded. Our goal is to recycle as much as possible, whether it’s metals or other items that can be repurposed, while ensuring that household hazardous waste is disposed of safely and appropriately. Junkluggers charges are based on the fraction of the truckload, offering flexibility and transparency for every project.
Certified Shredding and Ecycle
Many of our clients have sensitive files, tax returns, and documents that require certified shredding. We arrange this service through trusted third-party providers, ensuring everything is handled securely and efficiently.
We also coordinate with our eCycle partners to provide complimentary data-wiping for technology, including CPUs, laptops, tablets, and phones. Their goal, and ours, is to keep electronics and appliances out of landfills by recycling responsibly and sustainably.
Storage Units
Whether it’s part of an estate settlement, a collection of storage units accumulated over time, or a short-term solution, our team manages the entire process of clearing out storage spaces.
For clients who need a storage solution, we provide recommendations for trusted facilities in the region and coordinate delivery through our in-house or 3rd party movers, depending on the size of the project. We can provide storage size recommendations as well, and overseeing the entire process on someone's behalf if they are not local.
Shipment Coordination
Packing and coordinating family shipments is a regular part of our work. Our in-house movers can deliver items directly to one of our trusted local shipment specialists, ensuring a smooth process from start to finish.
At a client’s request, we can inventory items being shipped, whether for estate distribution or storage purposes, for added peace of mind. For specialty or high-value pieces, such as fine art, we arrange professional packing and shipping with experts who handle these items with the utmost care.
Real Estate Referrals
Many of our clients need guidance when navigating the real estate process. We connect you with trusted, experienced listing agents who not only understand the features of your home and neighborhood but also have expertise in downsizing and older adult moves.
To help you feel fully prepared, we also provide a list of insightful questions to use during listing agent interviews. This ensures you can make an informed, confident decision when selling one of your most important assets.
Personal Shopping, Adaptive Equipment & Furniture Assembly
When clients transition from larger homes to smaller settings, their existing furniture and accessories don’t always fit the new space. We take great care in helping select pieces that are the right scale, function, and aesthetic, making each room both comfortable and beautiful.
In addition, we assist with adaptive equipment recommendations and setup, such as push-button lamp controls, floor lighting, or specialized utensils. With a focus on universal design, we help clients create spaces that are not only stylish but also safe, accessible, and easy to use.
Closet and Pantry Design
Closet and pantry design can transform a home by adding both storage and style. We work with you to determine the type of storage and configuration that best suits your needs, from simple upgrades to fully customized ELFA systems.
By putting thoughtful attention into these often-overlooked areas, we help uplift your home’s functionality and appearance, supporting better organization and maximizing every inch of space.
Silver and Precious Metal Liquidation
Our trusted partner offers buy-out services for precious metals, fine jewelry and more. With decades of combined experience in the jewelry and precious metal industries, our partners are highly trained professionals who use a transparent process and technology to evaluate your pieces and provide fair market value.
Legacy Collections
Our team has had the privilege of helping clients sort, inventory, and manage the distribution of treasured legacy collections. From extensive art collections to rare collectibles, we carefully oversee every step of the process to ensure items are handled with expertise and respect.
When appropriate, we coordinate with global auction houses or place historically significant pieces with institutions such as the Smithsonian, Civil Rights Museum, the Ackland and many others. With experience in managing valuable, sensitive, and irreplaceable collections, we provide the highest level of care and professionalism.
Aging in Place
Many of our clients are choosing to age in place, and creating a safe, accessible, and comfortable home is an important part of that decision. We help clients evaluate and prepare for one-floor living, while also considering universal design features such as countertop heights, doorway widths, access points, and other adaptive modifications that make daily life easier.
Downsizing and decluttering are also key steps in the aging in place process. By simplifying belongings and organizing living spaces, we help create an environment that supports independence, safety, and peace of mind for years to come. The Downsizers offer an Aging in Place assessment.
Out-of-Region and
International Moves
For clients planning a move beyond the Triangle, whether it is across the country or across the globe, there are many details to manage.
We provide support with:
Inventorying and organizing items for multiple-phase moves including multiple destinations
Coordinating with trusted third-party customs professionals
Connecting with senior move managers in other states or countries to help with receiving and settling you in your new home
With our guidance and resources, even complex moves are handled with clarity and care.
Change of Address and
Utilities Management
Managing change orders for mail, utilities, and other service providers can be a time-consuming and frustrating part of preparing for a move.
From address changes, mail forwarding to transferring or closing out utility accounts or making changes to other service provider accounts, we handle the logistics so you can stay focused on your move with peace of mind.
Finishing Touch Services
Our team is versatile and available to assist with a wide variety of additional projects that make life easier and more organized. These include:
Coordinating auto shipments
Sorting photos in preparation for digitization
Putting up or taking down holiday décor
Rotating artwork or seasonal clothing
Digital decluttering and organization
These services are designed to give you extra support and peace of mind wherever you need it most.
Chapel Hill Online Auction House
Several years ago, we recognized that there simply weren’t enough outlets for reselling our clients’ items—so we created The Consignors, Chapel Hill’s own online auction house. Born out of a need to find great homes for our clients’ treasures, The Consignors offers an excellent way to receive value when downsizing or liquidating an estate, while also promoting sustainability.
Our motto, “Don’t Buy New,” resonates with both sellers and buyers, encouraging reuse and reducing waste. Every two weeks, we host an online auction featuring more than 350 lots of art, furniture, collectibles, décor, and utilitarian items. With global shipping available, we connect unique pieces with buyers around the world.
Transparent Pricing. Worry-Free Planning.
We believe in simple, honest pricing. That means no hidden fees, no surprise charges,
and a process that’s as easy to understand as it is to begin.
We charge hourly, per person for our services. This hourly rate is a blend of our services, regardless of who on our team is working on your project. Our projects also include a Project Management Package. Most of our projects include a Project Minimum in order for us to get started.
Our Onboarding Process
Step 1: Complimentary Consultation
Schedule a free in-home or virtual consultation with a member of our team. This session typically takes about 1 hour and allows us to understand your space, timeline, goals, and any special considerations for your upcoming project.
Step 2: Consult Confirmation
You will receive an email reminder with the date and time of your Consultation. This email will also contain the NASMM Guide to Rightsizing and Relocation as well as a special video with some important details in preparation for your consultation.
Step 3: Custom Estimate
Within 3 business days of the Consultation, you'll receive a custom Scope of Work and Estimate based upon the details provided at the time of consult. Estimates are valid up to 6 months and are non-binding.
Step 4: Service Agreement and Obtaining a Deposit
Once the agreement is signed, your dedicated team will get started. We have a minimum for all projects (to be used within one year of our agreement). Within days of signing, you will receive a Welcome Email with key details on how to get scheduled!